Can I pay with a Credit Card ? Yes with Google Checkout we now ACCEPT Credit Cards .
Can I pay COD? Sorry will No longer take orders to be paid via COD. This has become necessary due to changes at UPS an Federal Expres no longer accepting CASH on delivery. We are sorry for any inconvenience this might cause you.
INTERNATIONAL CUSTOMERS: please understand that returned equipment not originally manufactured in the US will be subject to valuation and custom charges, plus broker's fees Check customs before shipping anything back to G5 , including new equipment for warranty repair. G5 will not accept any shipments from outside the USA unless all fees are paid in advance.
SHIPPING: Shipping costs are just like airfare ,costs vary with every company. All shipping arrangements made by our company are done as a COURTESY not as a service. We are NOT a shipping company and have NO control over shipping delays , schedules, packaging or damage incurred to your parts once they leave our facility. Here is a list of shippers that you can compare prices with and make your own arrangements.
PRICING: G5 will pass on decreases in pricing to our customers whenever possible. Sometimes there are increases, so please confirm pricing when ordering. All prices and specifications are subject to change without notice. We are not responsible for typographical errors or omissions.
ChargeBack via Credit Card Company: Due to the intense amount of credit card fraud we have experienced in the past, under NO circumstances shall the cardholder , their representative pursue a Chargeback. As a purchaser thru this webstore directly or indirectly you as the buyer/ cardholder waive your credit card rights to any form of a Chargeback by purchasing using any form of credit card or the likeness thereof.
DEFECTIVE ITEMS: Defective items should be returned to G5 or the Manufacturer for Warranty Repair or replacement, at the option of G5. In no instances shall a chargeback be permitted. As a purchaser you agree to this when you (the Credit Card holder) purchase from thru this webstore.
RETURNS: In order to maintain lowest possible prices, and due to the fact that returned items cannot be sold as New Equipment, G5 is unable to offer Free Trial or Evaluation of parts. Once in your possession, if any part is altered in any manner , no return or credit shall be allowed. If a claim is permitted, an AUTHORIZED return of merchandise for credit will be subject to a 30% restocking FEE , and " all " shipping related costs shall be prepaid by the buyer. Item(s) must be returned by the following guidelines:
A) If part(s) were crated they must be returned in a crate which meets the "fully insured" guidelines of the shipping company , with NEW packing material , and the insured value will be set at the original purchase price from G5 or no credit will be accepted.
B) If part(s) were "boxed" they must be returned in a "NEW" box which meets or exceeds the "Fully insured" guidelines of the shipping company with new packing material , and the insured value will be set at the original purchase price from G5 or no credit will be accepted.
Parts must be in the same condition and received WITHIN 10 DAYS, prepaid, with a copy of your purchase invoice or email verification and a note describing the reason for return. All parts are photo documented prior to leaving our faculty. NO returns on ANY mechanical components, or electrical items no exceptions.
Prices and specifications subject to change without notice.
