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THESE HELP GUIDES RELATE TO THE OLD VERSION OF THE CONTROL PANEL. HELP RELATING TO THE NEW VERSION CAN BE FOUND IN THE "SUPPORT" SECTION OF THE CONTROL PANEL

How to Define Postage Rules

You can define general postage rules based on the basket total price, total weight OR the number of items in the basket. Choose only one of the three options and base all of your postage rules on them.

Product-specific postage costs can be set while Editing Products, however, please note that this will override ANY other postage rule.

General Postage Setup

• Select Postage Setup from the Main Menu on the left.
• Set a Default Postage Per Product.
  • This will NOT be used if the product has a specific postage cost set from within the Edit Product page.
  • This will NOT be used if the product is governed by a postage rule (see below).
  • This is the postage cost PER product. i.e. if someone orders 10 products, the total postage will be 10 times to Default Postage Per Product.
• If you would like to set a Min Postage Per Order or a Max Postage Per Order to limit the total postage cost, set them here.
  • This WILL OVERRIDE all other postage rules (see below), except...
  • This will NOT be used if the product has a specific postage cost set from within the Edit Product page.

Setting up Postage Rules based on Basket Price

• Select Postage Setup from the Main Menu on the left.
• Select Create New Rule.
• Choose a Rule Name for your rule which WILL be displayed on your webstore checkout. i.e. First Class Recorded Delivery.
• Type in a Rule Description. This is purely for your own benefit and will NOT be displayed on your webstore.
• You can choose to set the postage cost explicity or as a percentage of the total order price.
  • If you choose a Set Price, you must enter it in the Rule Price box below.
  • If you choose a Percent of Order, then enter the desired percentage in the Percentage box below.
• You must then set a Lower Price and an Upper Price for which all orders within the price range will have this rule applied.
• Repeat this method to create multiple rules covering every possible price range (Tip: To set the Upper Limit to unlimited, enter -1).

Setting up Postage Rules based on Number of Items (Basket Quantity)

• Select Postage Setup from the Main Menu on the left.
• Select Create New Rule.
• Choose a Rule Name for your rule which WILL be displayed on your webstore checkout. i.e. First Class Recorded Delivery.
• Type in a Rule Description. This is purely for your own benefit and will NOT be displayed on your webstore.
• You can choose to set the postage cost explicity or as a percentage of the total order price.
  • If you choose a Set Price, you must enter it in the Rule Price box below.
  • If you choose a Percent of Order, then enter the desired percentage in the Percentage box below.
• You must then set a Lower Quantity and an Upper Quantity for which all orders within the quantity range will have this rule applied.
• Repeat this method to create multiple rules covering every possible quantity range (Tip: To set the Upper Limit to unlimited, enter -1).

Setting up Postage Rules based on Basket Total Weight

• Select Postage Setup from the Main Menu on the left.
• Select Create New Rule.
• Choose a Rule Name for your rule which WILL be displayed on your webstore checkout. i.e. First Class Recorded Delivery.
• Type in a Rule Description. This is purely for your own benefit and will NOT be displayed on your webstore.
• You can choose to set the postage cost explicity or as a percentage of the total order price.
  • If you choose a Set Price, you must enter it in the Rule Price box below.
  • If you choose a Percent of Order, then enter the desired percentage in the Percentage box below.
• Select your preferred units of weight - either KG (Metric) or Oz (Imperial).
• You must then set a Lower Weight and an Upper Weight for which all orders within the weight range will have this rule applied.
• Repeat this method to create multiple rules covering every possible weight range (Tip: To set the Upper Limit to unlimited, enter -1).