Terms and Conditions
Please read this document before accessing our websites. By accessing this website you agree to be bound by the following Terms & Conditions. Accepting these Terms & Conditions does not affect your Statutory Rights.
We process all orders as they are received and goods are sent out as soon as we receive your payment. Goods should reach the customer within 3 working days in Belgium, or more depending on your country.
BELGIUM SHIPPING :
2,60€ for orders from 0€ to 13€
4,60€ for orders from 13,01€ to 19,99€
6,00€ for orders from 20€ to unlimited
12,20€ for VINYL'S
EUROPA SHIPPING :
4,20€ for orders from 0€ to 13€
7,95€ for orders from 13,01€ to 19,99€
14,10€ for orders from 20€ to unlimited
12,20€ for VINYL'S (France, Germany, Luxembourg, Netherlands, United Kingdom ONLY !)
INTERNATIONAL SHIPPING :
4,70€ for orders from 0€ to 13€
9,40€ for orders from 13,01€ to 19,99€
22,20€ for orders from 20€ to unlimited
Sorry, no shipping for VINYL'S
In the unlikely event a product is found to be faulty, we are happy to replace it for you. Please note that we do not refund purchases under any circumstances.
In the event of a mistake being made with a customers bill, order, receipt or payment, we will correct the problem as soon as possible.
Our customers are very important to us. We promise to acknowledge all complaints within five days and to resolve all problems as quickly and efficiently as we can. Please email all complaints to firstname.lastname@example.org. We endeavour to resolve all complaints within seven working days.